Frequently Asked Questions - Catering, Payments, Orders




FAQs 

How do I work with your company on my event? 

The best way to book is online. If you have questions, please call or Text us at 252-216-0196. Have a basic idea of how many people you need to feed, the location, and your budget per person. 

How early do I need to contact you prior to the event? 

The earlier, the better. The caterer should be the first contact when planning an event. We handle events all the time and can save you money on rentals, setups, and venues. 

How do I work with you on a wedding? 

The process is the same as any other event. Weddings are a time of great joy and a lot of stress. Before you hire a wedding planner, talk to us. We do weddings every weekend, so our experience leads to a smooth event and savings for you. 

How do I decide on the menu? 

Look right on the site; you must have at least 6 people per menu. If you have a theme or genre of food in mind, we can fill in the blanks. If you don’t know, we do approximately 300 events per year. We can show you other menus we have done and guide you. Your menu will also be guided by the budget you have set for the event or wedding. 

Can I get pricing from you? 

Absolutely! Look on the site and register; this will give you a price, and you can book the event right here. 

We were not in your budget range yet you helped point us toward someone who could help us, why? 

As the premier Clam Bake Company in the Outer Banks, we understand food better than anyone. If you are not in our budget range, we know who cooks and who “heats up” foods. We want your event to be successful, so we will point you toward a qualified caterer who can help you meet your quality standards and event requirements. It is in our best interest for you to have a good event. Eventually, you will need us and the level of service we offer. 

How do I make a reservation for an upcoming vacation? 

Use our reservation page. We’ll call or text within 72 hours and provide a quote. Once your reservation is made, we hold your slot with a credit card number. We’ll charge you on the Monday before your event. 

Do we need a pot to cook our boil? 

No. We’ll bring the pot that you need for your boil! From 8 qt to 100 qt 

Can you cook the seafood boil on the stove? 

It depends. Gas stoves can handle our 40 qt pot up to 24 people. Electric coil stoves can usually handle our 32 qt pot up to 16 people. Flat-top electric stoves vary, but newer models can also handle the 32 qt pots up to 16 people. For larger boils, we recommend our jet cooker. 

What seafood do you offer? 

Every seafood boiler comes with shrimp. We also offer snow crab clusters, lobster tails, whole lobster, mussels, clams, and scallops. 

Do you deliver to the 4x4 beach? 

Yes. We deliver and offer our private chef service to the 4x4 area of the Outer Banks Northern Corolla and Carova. However, there’s a fee to cover the additional expenses. If you’re ordering from this area, we encourage you to schedule your boil for Friday. 

Do you come to Hatteras? 

Yes to Rodanthe, Waves, Salvo. For larger groups, delivery and Private Chef services are available with an additional fee. For Southern Hatteras Island Avon, Buxton, Frisco, Hatteras please call to inquire. 


What if I have dietary restrictions? 

Not a problem! We offer vegan, vegetarian, and gluten-free options. We also have options for those with shellfish or other allergies.